How To Fix SMMSS_ALERTS013 - This alert shows the # of disk read/write errors noticed by SQL Server

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 013

• Message text: This alert shows the # of disk read/write errors noticed by SQL Server

What causes this issue?

This alert shows the value from the global variable @@total_errors.
This represents the i/o errors SQL Server has encountered since
startup.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the threshhold values need adjusting , right click on the object and
select properties. Then define appropriate values for your system.
Errors indicate a hardware problem with your disk or storage
subsystem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS013 - This alert shows the # of disk read/write errors noticed by SQL Server ?

  The SAP error message SMMSS_ALERTS013 indicates that there are disk read/write errors detected by SQL Server. This alert is critical as it can affect the performance and reliability of your SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Hardware Issues: Disk failures or malfunctions in the storage hardware can lead to read/write errors.
  File System Corruption: Corruption in the file system can cause issues with data access.
  Insufficient Disk Space: Running low on disk space can lead to errors when SQL Server attempts to read or write data.
  Configuration Issues: Incorrect configurations in SQL Server or the underlying operating system can lead to performance issues.
  Network Issues: If SQL Server is accessing data over a network, network issues can also manifest as read/write errors.
  
  Solutions
  
  
  Check Hardware: 
  
  Run diagnostics on the disk drives to check for hardware failures.
  Replace any failing disks or storage components.
  
  
  
  Monitor Disk Space: 
  
  Ensure that there is sufficient disk space available for SQL Server operations.
  Clean up unnecessary files or expand storage if needed.
  
  
  
  Check File System: 
  
  Use tools like chkdsk on Windows to check for and repair file system errors.
  Ensure that the file system is healthy and that there are no corruption issues.
  
  
  
  Review SQL Server Logs: 
  
  Check SQL Server error logs for more detailed information about the read/write errors.
  Look for patterns or specific errors that can provide more context.
  
  
  
  Configuration Review: 
  
  Review SQL Server configuration settings to ensure they are optimized for your environment.
  Check for any recent changes that might have affected performance.
  
  
  
  Backup and Restore: 
  
  If data corruption is suspected, ensure that you have recent backups and consider restoring from a backup if necessary.
  
  
  
  Consult Documentation: 
  
  Refer to SAP and SQL Server documentation for specific guidance related to your version and configuration.
  
  
  
  Engage Support: 
  
  If the issue persists, consider reaching out to SAP support or your database administrator for further assistance.
  
  
  
  Related Information
  
  Monitoring Tools: Use monitoring tools to keep an eye on disk performance and SQL Server health.
  Regular Maintenance: Implement regular maintenance tasks such as backups, index rebuilding, and statistics updates to ensure optimal performance.
  Documentation: Familiarize yourself with SAP and SQL Server documentation for best practices in managing and troubleshooting database systems.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the impact of disk read/write errors on your SAP system.