How To Fix SMMSS_ALERTS014 - &1 network packet error(s) have occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 014

• Message text: &1 network packet error(s) have occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS014 - &1 network packet error(s) have occurred ?

  The SAP error message SMMSS_ALERTS014 indicates that there have been network packet errors during communication between the SAP system and the database or other components. This can lead to issues with data retrieval, processing, or overall system performance.
  Causes:
  
  Network Issues: Problems with the network infrastructure, such as high latency, packet loss, or unstable connections.
  Database Connectivity: Issues with the database server, such as it being down, overloaded, or misconfigured.
  Firewall or Security Settings: Firewalls or security settings that block or limit the communication between the SAP application server and the database.
  Configuration Errors: Incorrect settings in the SAP system or database configuration that affect network communication.
  Resource Limitations: Insufficient resources (CPU, memory, etc.) on the application server or database server leading to timeouts or dropped connections.
  
  Solutions:
  
  
  Check Network Connectivity: 
  
  Use tools like ping or traceroute to check the connectivity between the SAP application server and the database server.
  Monitor network performance for latency or packet loss.
  
  
  
  Review Database Status: 
  
  Ensure that the database server is running and accessible.
  Check for any performance issues or resource bottlenecks on the database server.
  
  
  
  Firewall and Security Settings: 
  
  Review firewall rules and security settings to ensure that they allow traffic between the SAP application server and the database server.
  Ensure that the necessary ports are open and not being blocked.
  
  
  
  SAP and Database Configuration: 
  
  Verify the configuration settings in both the SAP system and the database to ensure they are correct.
  Check for any recent changes that might have affected connectivity.
  
  
  
  Increase Timeout Settings: 
  
  If network latency is an issue, consider increasing the timeout settings in the SAP system or database configuration.
  
  
  
  Monitor System Resources: 
  
  Use monitoring tools to check the resource usage on both the SAP application server and the database server.
  If resources are low, consider scaling up the hardware or optimizing the system.
  
  
  
  Consult Logs: 
  
  Check the SAP application logs and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  Documentation: Review the official SAP documentation for best practices on network configuration and performance tuning.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SMMSS_ALERTS014 error message.