How To Fix SMI_GENERAL098 - Update of social user failed

SMI_GENERAL098 - Overview

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 098

• Message text: Update of social user failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL098 - Update of social user failed ?

  The SAP error message SMI_GENERAL098: Update of social user failed typically occurs in the context of SAP systems that integrate with social media or social collaboration tools. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the social media platform or service.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the update operation.
  Configuration Errors: Incorrect configuration settings in the SAP system or the social media integration settings can lead to this error.
  Data Validation Errors: The data being sent for the update may not meet the required format or validation rules of the social media platform.
  Service Outage: The social media service may be experiencing downtime or issues that prevent updates from being processed.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can connect