How To Fix SMI_GENERAL096 - No social users for create

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 096

• Message text: No social users for create

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL096 - No social users for create ?

  The SAP error message SMI_GENERAL096: No social users for create typically occurs in the context of SAP Social Media Integration or SAP Cloud for Customer (C4C) when the system is trying to create a social user but cannot find any existing social users to associate with the operation.
  Cause:
  
  Missing Social User Configuration: The system may not have any social users configured in the relevant social media integration settings.
  User Permissions: The user attempting to create or manage social users may not have the necessary permissions to perform this action.
  Integration Issues: There may be issues with the integration between SAP and the social media platform, leading to the inability to retrieve or create social users.
  Data Inconsistencies: There could be inconsistencies or missing data in the user profiles that prevent the creation of social users.
  
  Solution:
  
  
  Check Social User Configuration:
  
  Navigate to the social media integration settings in your SAP system.
  Ensure that social users are properly configured and that the necessary social media accounts are linked.
  
  
  
  Verify User Permissions:
  
  Check the roles and authorizations assigned to the user who is trying to create the social user.
  Ensure that the user has the necessary permissions to create and manage social users.
  
  
  
  Review Integration Settings:
  
  Verify the integration settings between SAP and the social media platform.
  Ensure that the connection is active and that there are no errors in the integration logs.
  
  
  
  Data Validation:
  
  Check for any missing or inconsistent data in the user profiles that may be causing the issue.
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for social media integration for any specific configuration steps or troubleshooting tips.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.