How To Fix SMI_GENERAL095 - User with social user(&1) and channel(&2) exists

SMI_GENERAL095 - Overview

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 095

• Message text: User with social user(&1) and channel(&2) exists

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL095 - User with social user(&1) and channel(&2) exists ?

  The SAP error message SMI_GENERAL095 indicates that there is a conflict with a user who has a social user ID and a specific channel. This typically occurs in the context of SAP Social Media Integration or SAP Cloud for Customer (C4C) where social media channels are integrated into the SAP system.
  
  Cause:
  The error message is triggered when:
  
  A user with the specified social user ID (&1) is already associated with the specified channel (&2).
  The system does not allow duplicate entries for the same social user in the same channel, which is likely a design choice to maintain data integrity and avoid confusion.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Users:
  
  Verify if the user with the specified social user ID already exists in the system for the specified channel. You can do this by checking the user management or social media integration settings in your SAP system.
  
  
  
  Remove Duplicate Entry:
  
  If you