How To Fix SMI_GENERAL085 - Create operation of social user failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 085

• Message text: Create operation of social user failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL085 - Create operation of social user failed ?

  The SAP error message SMI_GENERAL085 indicates that there was a failure in creating a social user in the SAP system. This error typically occurs in the context of SAP's social collaboration features, such as SAP Jam or other social networking functionalities integrated within SAP applications.
  Possible Causes:
  
  Missing Required Fields: The user creation process may be failing due to missing mandatory fields in the user profile.
  Invalid Data: The data provided for the user creation might be invalid or not conforming to the expected format (e.g., email address format).
  User Already Exists: The social user you are trying to create may already exist in the system.
  Authorization Issues: The user or service account attempting to create the social user may not have the necessary permissions.
  System Configuration Issues: There may be configuration issues in the SAP system or the integration with social platforms.
  Technical Errors: There could be underlying technical issues, such as connectivity problems with the social platform or database errors.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly when creating the user.
  Validate Input Data: Review the data being submitted for the user creation to ensure it meets the required formats and constraints.
  Check for Existing Users: Verify if the user already exists in the system. If so, consider updating the existing user instead of creating a new one.
  Review Authorizations: Ensure that the user or service account has the necessary permissions to create social users. This may involve checking roles and authorizations in the SAP system.
  Consult System Logs: Check the system logs for any additional error messages or details that could provide more context about the failure.
  Configuration Review: Review the configuration settings related to social user management in the SAP system to ensure everything is set up correctly.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant logs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message SMI_GENERAL085.
  Documentation: Review the official SAP documentation for social user management to understand the requirements and processes involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SMI_GENERAL085 error message.