How To Fix SMI_GENERAL084 - Mandatory parameters channel(&1) or soccial user(&2) are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 084

• Message text: Mandatory parameters channel(&1) or soccial user(&2) are missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL084 - Mandatory parameters channel(&1) or soccial user(&2) are missing ?

  The SAP error message SMI_GENERAL084 indicates that mandatory parameters, specifically the channel and social user, are missing in the context of a social media integration or a similar scenario where these parameters are required. This error typically arises in the context of SAP's social media integration features, such as SAP Social Media Analytics or SAP Cloud for Customer.
  Cause:
  
  Missing Configuration: The error usually occurs when the necessary configuration for the social media channel or user is not set up correctly in the system.
  Incorrect Input: The parameters for the channel or social user may not have been provided in the transaction or API call that triggered the error.
  Authorization Issues: There may be issues with user permissions that prevent the system from accessing the required parameters.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in your SAP system (e.g., SAP Cloud for Customer or SAP Marketing Cloud).
  Ensure that the social media channels are properly configured and that the necessary social user accounts are set up.
  
  
  
  Provide Missing Parameters:
  
  If you are executing a transaction or API call, ensure that you are providing the required parameters for the channel and social user.
  Review the documentation for the specific API or transaction to understand the required fields.
  
  
  
  Review User Authorizations:
  
  Check if the user executing the transaction has the necessary authorizations to access the social media features.
  If needed, consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have provided specific fixes or workarounds.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on social media integration and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By addressing the missing parameters and ensuring proper configuration, you should be able to resolve the SMI_GENERAL084 error.