Message type: E = Error
Message class: SMI_GENERAL -
Message number: 021
Message text: Social media user with user account and channel specified already exists
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SMI_GENERAL021
- Social media user with user account and channel specified already exists ?The SAP error message SMI_GENERAL021 indicates that there is an attempt to create a social media user account or channel that already exists in the system. This error typically arises in the context of SAP's Social Media Integration (SMI) functionalities, where users may be trying to link or create a new social media account that is already associated with an existing user profile.
Cause: Duplicate Entry: The most common cause of this error is that the social media user account or channel you are trying to create or link already exists in the SAP system. Incorrect Configuration: There may be a misconfiguration in the social media integration settings, leading to conflicts when trying to create new entries. User Account Issues: The user account may have been created previously but not properly linked or may have been imported from another system.
Solution: Check Existing Accounts: Verify if the social media user account or channel already exists in
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