How To Fix SMI_GENERAL023 - The given user is not a surrogate

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 023

• Message text: The given user is not a surrogate

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL023 - The given user is not a surrogate ?

  The SAP error message SMI_GENERAL023 ("The given user is not a surrogate") typically occurs in the context of SAP's System Monitoring Infrastructure (SMI) or when dealing with user authorizations and surrogate user settings. This error indicates that the user you are trying to use as a surrogate does not have the necessary permissions or is not configured correctly as a surrogate user.
  Cause:
  
  User Configuration: The user you are trying to use as a surrogate is not set up as a surrogate user in the system.
  Authorization Issues: The user may not have the required authorizations to act as a surrogate for another user.
  Profile Issues: The user profile may not include the necessary roles or authorizations that allow surrogate access.
  
  Solution:
  To resolve the SMI_GENERAL023 error, you can follow these steps:
  
  
  Check User Configuration:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID that is causing the error.
  Check the "Roles" tab to ensure that the user has the necessary roles assigned.
  
  
  
  Set Up Surrogate User:
  
  If the user is not configured as a surrogate, you need to set it up. This can typically be done in transaction SU01 or SU10 (Mass User Maintenance).
  Ensure that the user has the "Surrogate" checkbox enabled in the user profile.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform surrogate actions. This may involve checking the authorization objects related to surrogate access (e.g., S_USER_AUTH, S_USER_PRO, etc.).
  You may need to consult with your security team to ensure that the user has the correct roles and authorizations.
  
  
  
  Check System Settings:
  
  Verify that the system settings allow for surrogate access. This may involve checking configuration settings in transaction SICF or other relevant configuration transactions.
  
  
  
  Testing:
  
  After making the necessary changes, test the surrogate functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Surrogate Users: Surrogate users are typically used in scenarios where one user needs to perform actions on behalf of another user, often for monitoring or administrative purposes.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control surrogate access, as these will be crucial in troubleshooting and resolving authorization-related issues.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or security team for further assistance.