How To Fix /SMB/IMPORT_EXPORT117 - Failed to record changes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/IMPORT_EXPORT -

  • Message number: 117

  • Message text: Failed to record changes

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/IMPORT_EXPORT117 - Failed to record changes ?

    The SAP error message /SMB/IMPORT_EXPORT117 Failed to record changes typically occurs during the import or export of data in the SAP Business One system, particularly when there are issues with the data being processed or the system configuration. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Data Integrity Issues: The data being imported may have integrity issues, such as missing required fields, incorrect data types, or invalid references to other records.
    2. Authorization Problems: The user performing the import/export may not have the necessary permissions to make changes to the data.
    3. System Configuration: There may be configuration issues in the SAP Business One system that prevent the recording of changes.
    4. Database Locking: The database might be locked or in a state that prevents changes from being recorded, possibly due to another process or transaction.
    5. Customizations or Add-ons: If there are customizations or third-party add-ons in place, they may interfere with the import/export process.

    Solutions:

    1. Check Data Quality: Review the data being imported for any inconsistencies or missing information. Ensure that all required fields are populated and that data types match the expected formats.
    2. Review User Permissions: Verify that the user has the necessary permissions to perform the import/export operation. Adjust roles and permissions as needed.
    3. System Configuration Review: Check the system configuration settings related to data import/export. Ensure that all necessary settings are correctly configured.
    4. Database Status: Check the status of the database to ensure it is not locked or in a read-only state. You may need to consult with your database administrator.
    5. Disable Add-ons: Temporarily disable any customizations or third-party add-ons to see if they are causing the issue. If the import/export works without them, further investigation into the add-ons may be necessary.
    6. Consult Logs: Review the SAP Business One logs for more detailed error messages that can provide additional context about the failure.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
    • Documentation: Refer to the SAP Business One documentation for guidelines on data import/export processes and best practices.
    • Community Forums: Engage with the SAP Community or other user forums to see if other users have encountered and resolved similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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