How To Fix /SMB/HELPER026 - Report /SMB/USER_SETTINGS_CLEANUP started for user &1 (by user &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/HELPER -

  • Message number: 026

  • Message text: Report /SMB/USER_SETTINGS_CLEANUP started for user &1 (by user &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/HELPER026 - Report /SMB/USER_SETTINGS_CLEANUP started for user &1 (by user &2) ?

    The SAP error message /SMB/HELPER026 indicates that a report named /SMB/USER_SETTINGS_CLEANUP has been initiated for a specific user (&1) by another user (&2). This report is typically related to the cleanup of user settings in the SAP system, particularly in the context of the SAP Business One or SAP Business ByDesign environments.

    Cause:

    The error message is not necessarily indicative of a problem but rather a notification that a cleanup process is being executed. The report is designed to remove obsolete or unnecessary user settings, which can help improve system performance and user experience. The initiation of this report can occur for various reasons, such as:

    1. Scheduled Maintenance: The system may have a scheduled job to clean up user settings periodically.
    2. Manual Trigger: An administrator or user with the necessary permissions may have manually triggered the cleanup process.
    3. System Optimization: The system may be optimizing user settings to ensure that only relevant configurations are retained.

    Solution:

    If you encounter this message and it is not causing any functional issues, you may not need to take any action. However, if you want to investigate further or if the report is causing problems, consider the following steps:

    1. Check Job Status: Look into the job status of the /SMB/USER_SETTINGS_CLEANUP report to see if it completed successfully or if there were any errors during execution.
    2. Review User Settings: If you are an administrator, you can review the user settings for the affected user (&1) to determine if any settings need to be retained or if there are any issues that need addressing.
    3. Consult Documentation: Refer to SAP documentation or support resources for more information on the /SMB/USER_SETTINGS_CLEANUP report and its implications.
    4. Contact SAP Support: If you believe the message is indicative of a deeper issue or if you are experiencing problems related to user settings, consider reaching out to SAP support for assistance.

    Related Information:

    • User Settings: User settings in SAP can include personalizations, layout configurations, and other user-specific data that can accumulate over time.
    • Performance Impact: Regular cleanup of user settings can help maintain system performance and ensure that users have a streamlined experience.
    • Permissions: Ensure that the user initiating the cleanup has the appropriate permissions to execute the report and modify user settings.

    In summary, the /SMB/HELPER026 message is primarily informational, indicating that a cleanup process is underway. Monitoring the process and understanding its implications can help maintain a healthy SAP environment.

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