How To Fix /SMB/HELPER025 - User &1 not found in table &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/HELPER -

  • Message number: 025

  • Message text: User &1 not found in table &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/HELPER025 - User &1 not found in table &2 ?

    The SAP error message /SMB/HELPER025 User &1 not found in table &2 typically indicates that the system is trying to access a user record in a specific table, but it cannot find the user specified by &1. The &2 represents the name of the table where the user is expected to be found.

    Cause:

    1. User Not Created: The user specified in the error message may not have been created in the system.
    2. User Deletion: The user might have been deleted or deactivated.
    3. Table Issues: There could be an issue with the specific table (e.g., it may not be populated correctly).
    4. Authorization Issues: The user may not have the necessary authorizations to access the table or the data within it.
    5. Configuration Issues: There may be a configuration issue in the system that is preventing the user from being recognized.

    Solution:

    1. Check User Existence:

      • Go to transaction SU01 (User Maintenance) and check if the user &1 exists.
      • If the user does not exist, create the user.
    2. Check User Status:

      • If the user exists, check if the user is active and not locked or deleted.
    3. Verify Table Data:

      • Check the specific table &2 to ensure that it is populated correctly and that the user should indeed be present in that table.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the table and perform the required actions.
    5. Review Configuration:

      • If the issue persists, review the configuration settings related to user management and the specific module or functionality that is generating the error.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
    7. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • SU01 - User Maintenance
      • SU10 - Mass User Maintenance
      • SUIM - User Information System
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • System Logs: Review system logs (transaction SM21) for any related errors or warnings that might provide more insight into the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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