How To Fix /SMB/FILE_VERS002 - Failed to save new file versions

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/FILE_VERS -

• Message number: 002

• Message text: Failed to save new file versions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/FILE_VERS002 - Failed to save new file versions ?

  The SAP error message /SMB/FILE_VERS002 Failed to save new file versions typically occurs in the context of the SAP Business Connector or when dealing with file versioning in the SAP system. This error indicates that the system encountered an issue while trying to save a new version of a file.
  Possible Causes:
  
  File System Permissions: The user or service account may not have the necessary permissions to write to the directory where the file is being saved.
  Disk Space Issues: The disk where the files are being stored may be full, preventing new files from being saved.
  File Locking: The file may be locked by another process or user, preventing the system from saving a new version.
  Configuration Issues: There may be misconfigurations in the SAP system or the Business Connector settings that are preventing file versioning from functioning correctly.
  Network Issues: If the file is being saved to a network location, there may be connectivity issues affecting the ability to save the file.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account has the necessary permissions to write to the target directory. Adjust permissions as needed.
  Free Up Disk Space: Check the disk space on the server where the files are being saved. If it is full, free up space by deleting unnecessary files or increasing the disk capacity.
  Check for File Locks: Investigate if the file is being used by another process. If so, wait for the process to release the file or terminate it if appropriate.
  Review Configuration: Check the configuration settings in the SAP system and the Business Connector. Ensure that all settings related to file handling and versioning are correctly configured.
  Network Connectivity: If applicable, check the network connection to the file storage location. Ensure that there are no issues with connectivity that could be affecting file access.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Logs: Review the application logs and system logs for more detailed error messages that could provide additional context about the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.