How To Fix /SMB/CUSTOMIZING069 - Could not retrieve data of RFC destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CUSTOMIZING -

• Message number: 069

• Message text: Could not retrieve data of RFC destination &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CUSTOMIZING069 - Could not retrieve data of RFC destination &1 ?

  The SAP error message /SMB/CUSTOMIZING069 Could not retrieve data of RFC destination &1 typically indicates that there is an issue with the Remote Function Call (RFC) destination specified in the error message. This can occur in various scenarios, particularly when trying to access or configure settings related to a specific RFC destination.
  Causes:
  
  RFC Destination Not Defined: The specified RFC destination (&1) may not be defined in the system.
  Incorrect Configuration: The RFC destination may be incorrectly configured, leading to issues in retrieving data.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing access to the target system.
  System Errors: The target system may be down or experiencing issues.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and check if the RFC destination specified in the error message exists.
  If it does not exist, you will need to create it.
  
  
  
  Verify Configuration:
  
  If the RFC destination exists, check its configuration settings (e.g., connection type, target host, system number, client, user, password).
  Test the connection from SM59 to ensure it is working correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the RFC destination. This may involve checking roles and profiles assigned to the user.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the target system. This may involve checking firewalls, VPNs, or other network configurations.
  
  
  
  Check Target System:
  
  Ensure that the target system is up and running. You may need to contact the system administrator of the target system if there are issues.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information:
  
  RFC Destinations: RFC destinations are used in SAP to define how to connect to other SAP systems or external systems. They can be configured for various types of connections, including TCP/IP, HTTP, and more.
  Transaction Codes:
  
  SM59: Manage RFC destinations.
  SM21: View system logs.
  SU53: Check authorization issues.
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on configuring RFC destinations and troubleshooting connectivity issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the RFC destination error message.