How To Fix /SMB/CUSTOMIZING003 - Illegal Call: Customizing object type is empty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CUSTOMIZING -

  • Message number: 003

  • Message text: Illegal Call: Customizing object type is empty

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CUSTOMIZING003 - Illegal Call: Customizing object type is empty ?

    The SAP error message /SMB/CUSTOMIZING003 Illegal Call: Customizing object type is empty typically occurs in the context of SAP Business One or related SAP modules when there is an issue with the configuration or customization settings. This error indicates that the system is trying to access a customizing object, but the object type is not defined or is empty.

    Causes:

    1. Missing Customizing Object: The customizing object that the system is trying to access may not be defined in the system.
    2. Incorrect Configuration: There may be an issue with the configuration settings in the SAP system, leading to an empty or undefined object type.
    3. Corrupted Customization: If there have been recent changes or updates to the system, it is possible that the customization has become corrupted or improperly configured.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain customizing objects, leading to this error.

    Solutions:

    1. Check Customizing Objects: Verify that the customizing objects are correctly defined in the system. You can do this by navigating to the relevant customizing transaction and checking the settings.
    2. Review Configuration Settings: Go through the configuration settings to ensure that all required fields are filled out and that there are no missing entries.
    3. Recreate Customization: If the customization appears to be corrupted, consider recreating it. This may involve deleting the existing customization and setting it up again from scratch.
    4. Check User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the customizing objects. You may need to consult with your SAP security administrator.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    6. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may have more specific insights based on the version of SAP you are using.
    • Community Forums: Engaging with SAP community forums can also be helpful, as other users may have encountered similar issues and can share their solutions.
    • Documentation: Review the official SAP documentation for the specific module you are working with, as it may contain troubleshooting steps or best practices related to customizing objects.

    By following these steps, you should be able to identify and resolve the cause of the error message /SMB/CUSTOMIZING003 Illegal Call: Customizing object type is empty.

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