How To Fix /SMB/CUSTOMIZING005 - Illegal Call: Solution ID is empty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CUSTOMIZING -

  • Message number: 005

  • Message text: Illegal Call: Solution ID is empty

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CUSTOMIZING005 - Illegal Call: Solution ID is empty ?
    The SAP error message /SMB/CUSTOMIZING005 Illegal Call: Solution ID is empty typically occurs in the context of the SAP Solution Manager or when working with SAP's Service Management functionalities. This error indicates that a required field, specifically the Solution ID, is not populated when the system expects it to be.
    
    Cause: Missing Solution ID: The most common cause of this error is that the Solution ID field is empty when a function or transaction is called that requires it.
    Configuration Issues: There may be issues with the configuration of the Solution Manager or the specific application you are working with. User Input Error: The user may not have entered the necessary information in the required fields before executing a transaction. System Bugs: In some cases, this could be due to a bug in the SAP system or a specific transaction.
    Solution: Check Input Fields: Ensure that the Solution ID is correctly entered in the relevant transaction or

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