How To Fix /SMB/CUSTOMIZING004 - Illegal Call: Building Block is empty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CUSTOMIZING -

  • Message number: 004

  • Message text: Illegal Call: Building Block is empty

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CUSTOMIZING004 - Illegal Call: Building Block is empty ?

    The SAP error message /SMB/CUSTOMIZING004 Illegal Call: Building Block is empty typically occurs in the context of the SAP Business One or SAP Business ByDesign systems, particularly when dealing with customizing or configuring certain functionalities. This error indicates that a required building block (a component or module that is necessary for a specific function) is missing or not properly defined.

    Causes:

    1. Missing Configuration: The building block that the system is trying to access has not been configured or is incomplete.
    2. Corrupted Data: There may be corrupted or incomplete data in the customizing settings.
    3. Incorrect Customization: Customizations made to the system may not have been implemented correctly, leading to missing components.
    4. Version Issues: The error may arise due to compatibility issues between different versions of SAP or between SAP and third-party applications.

    Solutions:

    1. Check Configuration:

      • Go to the customizing settings in the SAP system and verify that all required building blocks are properly configured.
      • Ensure that all necessary components are activated and correctly set up.
    2. Review Customizations:

      • If customizations have been made, review them to ensure they are correctly implemented and do not interfere with standard functionalities.
      • If possible, revert to a previous version of the customization to see if the error persists.
    3. Data Integrity Check:

      • Perform a data integrity check to identify any corrupted or missing data in the customizing settings.
      • Use transaction codes like SE11 or SE80 to check the relevant tables and structures.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version you are using. There may be known issues or patches available that address this error.
    5. SAP Support:

      • If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
    • System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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