How To Fix /SMB/BB_INSTALLER370 - Documentation parameter not maintained. Check user settings

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 370

• Message text: Documentation parameter not maintained. Check user settings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER370 - Documentation parameter not maintained. Check user settings ?

  The SAP error message /SMB/BB_INSTALLER370 Documentation parameter not maintained. Check user settings typically indicates that a required documentation parameter is not set in the user settings for the Business ByDesign (ByD) or Business One (B1) system. This can occur during the installation or configuration of certain components or when trying to access specific functionalities.
  Cause:
  
  Missing Documentation Parameter: The error suggests that a specific documentation parameter that is expected by the system is not maintained in the user settings.
  User Profile Configuration: The user profile may not have the necessary settings or parameters configured, which can lead to this error.
  System Configuration Issues: There may be issues with the overall system configuration that prevent the documentation parameter from being recognized.
  
  Solution:
  
  
  Check User Settings:
  
  Navigate to the user settings in the SAP system.
  Look for the documentation parameters that need to be maintained. This may involve checking the user profile or specific configuration settings related to documentation.
  
  
  
  Maintain Required Parameters:
  
  If you identify the missing parameter, maintain it according to the system requirements. This may involve entering specific values or enabling certain options.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help resources for guidance on the specific parameters required for your installation or configuration.
  
  
  
  System Administrator Assistance:
  
  If you are unable to resolve the issue, it may be necessary to consult with a system administrator or SAP support for further assistance. They can help identify the specific parameters that need to be set and ensure that the system is configured correctly.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as sometimes issues can be resolved through system updates.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes often provide specific instructions or patches that can resolve common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP support for professional assistance. They can provide tailored support based on your specific system configuration and requirements.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SMB/BB_INSTALLER370 error message.