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How To Fix /SMB/BB_INSTALLER369 - No data for logon language available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_INSTALLER -

  • Message number: 369

  • Message text: No data for logon language available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_INSTALLER369 - No data for logon language available ?

    The SAP error message /SMB/BB_INSTALLER369 No data for logon language available typically indicates that the system is unable to find the necessary data for the specified logon language during the installation or configuration of a specific SAP component, often related to the Business ByDesign (ByD) or Business One (B1) systems.

    Cause:

    1. Missing Language Data: The logon language data for the specified language is not available in the system. This could happen if the language has not been installed or configured properly.
    2. Incorrect Language Settings: The language settings in the user profile or system configuration may not match the available languages in the system.
    3. Installation Issues: There may have been issues during the installation process that prevented the language data from being properly loaded.

    Solution:

    1. Check Language Installation:

      • Ensure that the required language is installed in the SAP system. You can check this in the SAP GUI by navigating to System -> User Profile -> Own Data and verifying the logon language.
      • If the language is not installed, you may need to install it using the SAP Software Update Manager (SUM) or through the SAP installation media.
    2. Verify Language Configuration:

      • Go to transaction SMLT (Language Transport) to check if the language is available and properly configured.
      • Ensure that the language is included in the client settings.
    3. User Profile Settings:

      • Check the user profile settings to ensure that the logon language is set correctly. You can do this by going to SU01 (User Maintenance) and checking the user’s logon data.
    4. Reinstall or Update:

      • If the issue persists, consider reinstalling the component or applying the latest updates or patches that may resolve the issue.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific fixes or recommendations provided by SAP.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for guidance on language installation and configuration.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to identify and resolve the issue related to the error message /SMB/BB_INSTALLER369 No data for logon language available.

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