How To Fix /SMB/BB_INSTALLER372 - Used project template &1 currently not visible in Solution Manager &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_INSTALLER -

  • Message number: 372

  • Message text: Used project template &1 currently not visible in Solution Manager &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_INSTALLER372 - Used project template &1 currently not visible in Solution Manager &2 ?

    The SAP error message /SMB/BB_INSTALLER372 Used project template &1 currently not visible in Solution Manager &2 typically indicates that there is an issue with the visibility or availability of a project template in the SAP Solution Manager system. This error can occur during the installation or configuration of a project in the Solution Manager.

    Cause:

    1. Template Not Activated: The project template you are trying to use may not be activated in the Solution Manager system.
    2. Authorization Issues: The user may not have the necessary authorizations to view or access the specified project template.
    3. System Configuration: There may be configuration issues in the Solution Manager that prevent the template from being visible.
    4. Transport Issues: If the project template was transported from another system, there may have been issues during the transport process that caused it not to be available.

    Solution:

    1. Check Template Activation:

      • Go to the Solution Manager and check if the project template is activated. You can do this by navigating to the relevant area in the Solution Manager where project templates are managed.
      • If it is not activated, activate the template.
    2. Verify Authorizations:

      • Ensure that the user has the necessary authorizations to access the project template. You may need to check the user roles and profiles in the SAP system.
    3. Review System Configuration:

      • Check the configuration settings in the Solution Manager to ensure that the project template is correctly configured and visible.
      • You may need to consult the Solution Manager documentation or your system administrator for specific configuration steps.
    4. Check Transport Logs:

      • If the template was transported from another system, check the transport logs for any errors or issues that may have occurred during the transport process.
      • If there are issues, you may need to re-transport the template or resolve any transport-related problems.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about your system configuration.

    Related Information:

    • SAP Solution Manager Documentation: Review the official SAP documentation for Solution Manager to understand how project templates are managed and configured.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the issue related to the error message /SMB/BB_INSTALLER372.

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