How To Fix SM802 - Standard communications type is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 802

• Message text: Standard communications type is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SM802 - Standard communications type is missing ?

  The SAP error message "SM802 Standard communications type is missing" typically indicates that there is a configuration issue related to the communication types in the SAP system. This error can occur in various contexts, such as when trying to send messages or notifications through the SAP system.
  Cause:
  
  Missing Configuration: The standard communication type that the system is trying to use is not defined in the configuration settings.
  Incorrect Settings: The communication type may be incorrectly set up or may have been deleted or modified.
  Transport Issues: If the system has recently undergone a transport, the communication type may not have been transported correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the communication type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction code SPRO (SAP Reference IMG).
  Navigate to the relevant section for communication types (e.g., under Cross-Application Components > SAP Business Communication > Define Communication Types).
  Ensure that the standard communication type is defined and correctly configured.
  
  
  
  Create or Modify Communication Type:
  
  If the communication type is missing, you may need to create it. Ensure that you have the necessary details such as the communication type ID, description, and any other required parameters.
  If it exists but is incorrectly configured, modify it to meet the required specifications.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that the communication type was included in the transport request and was successfully imported.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the communication type. This can be checked in transaction code SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific communication type you are working with. There may be specific requirements or known issues documented by SAP.
  
  
  
  System Restart:
  
  In some cases, a system restart or refresh may be required to apply changes made to the configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the communication type you are using.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.