How To Fix SM015 - The address was NOT saved

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 015

• Message text: The address was NOT saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SM015 - The address was NOT saved ?

  The SAP error message SM015, which states "The address was NOT saved," typically occurs when there is an issue with saving an address in the SAP system. This can happen in various contexts, such as when creating or updating customer or vendor master data.
  Causes:
  
  Missing Required Fields: Certain mandatory fields may not be filled out correctly or are left blank.
  Data Validation Errors: The data entered may not meet the validation criteria set in the system (e.g., incorrect format for postal codes, invalid country codes).
  Authorization Issues: The user may not have the necessary permissions to save address data.
  Technical Issues: There could be a temporary system issue or a problem with the database connection.
  Address Format: The address format may not comply with the standards required by the system (e.g., country-specific formats).
  Custom Validation Rules: Custom validations implemented in the system may be preventing the address from being saved.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the fields marked with asterisks (*) or highlighted in red.
  Validate Data: Double-check the data entered for correctness, ensuring it adheres to the expected formats and values.
  Review Authorizations: Confirm that the user has the necessary authorizations to create or modify address data. If not, contact your SAP security administrator.
  System Check: If the issue persists, check for any ongoing system issues or maintenance activities that might be affecting functionality.
  Consult Custom Code: If there are custom validations or enhancements in place, consult with your ABAP developer or SAP Basis team to review the code for any issues.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the problem.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions, such as XD01 (Create Customer), XK01 (Create Vendor), or others related to master data management.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation or help files related to address management for additional guidance on required fields and formats.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.