How To Fix SM014 - Maintain a standard number for the communication type

SAP Error Message - Details

• Message type: E = Error

• Message class: SM - Address Definition/Administration

• Message number: 014

• Message text: Maintain a standard number for the communication type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SM014 - Maintain a standard number for the communication type ?

  The SAP error message SM014, which states "Maintain a standard number for the communication type," typically occurs when there is an issue with the configuration of communication types in the SAP system. This error is often related to the settings in the SAP system that define how different types of communication (like emails, faxes, etc.) are handled.
  Cause:
  
  Missing Configuration: The communication type you are trying to use has not been properly configured in the system.
  Standard Number Not Defined: The system requires a standard number to be assigned to the communication type, and this number is either missing or not maintained.
  Custom Communication Type: If you are using a custom communication type, it may not have been set up correctly in the system.
  
  Solution:
  To resolve the SM014 error, follow these steps:
  
  
  Access the Communication Type Configuration:
  
  Go to transaction code SPRO (SAP Reference IMG).
  Navigate to Cross-Application Components > Communication > Maintain Communication Types.
  
  
  
  Check Existing Communication Types:
  
  Look for the communication type that is causing the error.
  Ensure that it has a standard number assigned to it.
  
  
  
  Maintain Standard Number:
  
  If the standard number is missing, you will need to create or maintain it.
  Assign a valid standard number to the communication type.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Configuration:
  
  Try to perform the action that previously triggered the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for monitoring SAPconnect) and SCOT (for configuring SAPconnect).
  Documentation: Refer to SAP Help documentation for detailed information on configuring communication types and SAPconnect.
  User Roles: Ensure that you have the necessary authorizations to make changes to communication type settings.
  Transport Requests: If you are working in a development environment, remember to transport your changes to the production environment.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.