How To Fix SLS_PAYSP026 - New pricing not permitted in doc. &1; payment by payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 026

• Message text: New pricing not permitted in doc. &1; payment by payment service provider

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP026 - New pricing not permitted in doc. &1; payment by payment service provider ?

  The SAP error message SLS_PAYSP026 indicates that there is an issue with the pricing in a document when attempting to process a payment through a payment service provider (PSP). This error typically arises in scenarios where the pricing conditions have changed or are not allowed to be modified after a certain point in the transaction process.
  Cause:
  
  Pricing Conditions Changed: The pricing conditions for the document have been altered after the document was created, which is not permitted in the context of the payment processing.
  Document Status: The document may be in a status that does not allow for changes to pricing (e.g., already processed or completed).
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict changes to pricing once a payment is initiated or processed through a PSP.
  
  Solution:
  
  Review Document: Check the document referenced in the error message (indicated by &1) to see if the pricing conditions have been modified. If so, revert to the original pricing or create a new document with the correct pricing.
  Check Payment Status: Ensure that the payment status of the document allows for changes. If the document is already processed, you may need to create a new transaction or reverse the existing one.
  Configuration Review: Consult with your SAP configuration team to review the settings related to pricing and payment processing. There may be specific rules that need to be adjusted to allow for changes.
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing and pricing conditions for further insights and potential fixes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing and pricing (e.g., F110 for automatic payment transactions).
  User Roles and Permissions: Ensure that the user attempting to process the payment has the necessary permissions to make changes to pricing or payment documents.
  Testing: If changes are made to the configuration or document, conduct thorough testing to ensure that the issue is resolved and does not recur.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.