How To Fix SLS_PAYSP024 - ATP check not permitted; payment by payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 024

• Message text: ATP check not permitted; payment by payment service provider

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP024 - ATP check not permitted; payment by payment service provider ?

  The SAP error message SLS_PAYSP024 indicates that an ATP (Available to Promise) check is not permitted for a payment that is being processed through a payment service provider (PSP). This typically occurs in scenarios where the payment process is integrated with external payment systems, and certain checks or validations are restricted.
  Cause:
  
  Payment Service Provider Integration: The error usually arises when the system is configured to use a payment service provider for processing payments, and the ATP check is not allowed in this context.
  Configuration Settings: There may be specific settings in the SAP system or the payment service provider's configuration that prevent the ATP check from being executed.
  Transaction Type: The type of transaction being processed may not support ATP checks when using a PSP.
  
  Solution:
  
  Review Configuration: Check the configuration settings for the payment service provider in your SAP system. Ensure that the settings allow for ATP checks if they are required for your business process.
  Consult Documentation: Refer to the documentation for the specific payment service provider you are using. There may be guidelines or restrictions regarding ATP checks.
  Adjust Payment Process: If ATP checks are necessary for your business process, consider adjusting the payment process to either bypass the PSP for certain transactions or to implement a different method that allows for ATP checks.
  Contact Support: If the issue persists, consider reaching out to SAP support or your payment service provider's support team for assistance. They may have specific insights or solutions based on your configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on known issues.
  Payment Service Provider Documentation: Review the integration documentation for the payment service provider to understand any limitations or requirements regarding ATP checks.
  Transaction Logs: Analyze transaction logs to identify any patterns or specific conditions under which the error occurs, which may help in troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.