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Message type: E = Error
Message class: SLS_PAYSP - Payment Service Provider Integration
Message number: 023
Message text: New pricing not permitted; payment by payment service provider
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SLS_PAYSP023
- New pricing not permitted; payment by payment service provider ?The SAP error message SLS_PAYSP023 indicates that there is an issue with the pricing configuration when attempting to process a payment through a payment service provider (PSP). This error typically arises in scenarios where the pricing conditions for a transaction do not align with the requirements set by the payment service provider.
Cause:
- Pricing Conditions: The pricing conditions for the transaction may not be set up correctly or may not be compatible with the payment service provider's requirements.
- Payment Method Configuration: The payment method being used may not support the pricing conditions defined in the system.
- Transaction Type: The type of transaction being processed may not allow for the new pricing to be applied when using a payment service provider.
- Integration Issues: There may be issues with the integration between SAP and the payment service provider, leading to discrepancies in pricing.
Solution:
- Review Pricing Conditions: Check the pricing conditions set up in the SAP system for the relevant transaction. Ensure that they are correctly configured and compatible with the payment service provider.
- Check Payment Method Settings: Verify the configuration of the payment method being used. Ensure that it is set up to allow the pricing conditions you are trying to apply.
- Consult Payment Service Provider Documentation: Review the documentation provided by the payment service provider to understand any specific requirements or limitations regarding pricing.
- Adjust Transaction Type: If applicable, consider changing the transaction type to one that is compatible with the pricing conditions and the payment service provider.
- Test Integration: Conduct tests to ensure that the integration between SAP and the payment service provider is functioning correctly. Look for any error logs or messages that may provide additional context.
- Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the payment service provider for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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