How To Fix SLS_PAYSP021 - You cannot pay by payment service provider; please contact support

SLS_PAYSP021 - Overview

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 021

• Message text: You cannot pay by payment service provider; please contact support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

SLS_PAYSP021 - Details

• The SAP error message SLS_PAYSP021 indicates that there is an issue with the payment service provider (PSP) integration in your SAP system. This error typically arises when the system is unable to process a payment through the configured payment service provider, which could be due to various reasons.
  Possible Causes:
  
  
  
  Configuration Issues: The payment service provider may not be properly configured in the SAP system. This includes missing or incorrect settings in the payment service provider configuration.
  
  
  Service Provider Downtime: The payment service provider may be experiencing downtime or technical issues, preventing transactions from being processed.
  
  
  Network Issues: There may be network connectivity issues between your SAP system and the payment service provider.
  
  
  Authorization Issues: The user or system may not have the necessary permissions to initiate payments through the payment service provider.
  
  
  Transaction Limits: The payment service provider may have transaction limits that have been exceeded.
  
  
  Invalid Payment Data: The payment data being sent to the