How To Fix SLS_PAYSP020 - Billing plan is not permitted; payment by payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 020

• Message text: Billing plan is not permitted; payment by payment service provider

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP020 - Billing plan is not permitted; payment by payment service provider ?

  The SAP error message SLS_PAYSP020 indicates that there is an issue with the billing plan configuration when attempting to process a payment through a payment service provider (PSP). This error typically arises in scenarios where the system is set up to handle payments via a PSP, but the billing plan associated with the transaction does not meet the necessary criteria for such payments.
  Cause:
  
  Billing Plan Configuration: The billing plan associated with the transaction may not be compatible with the payment method being used. For example, certain billing plans may not allow for payments to be processed through a PSP.
  Payment Method Settings: The payment method configured in the system may not support the billing plan type. This can happen if the payment method is set to only allow certain types of billing plans.
  Integration Issues: There may be issues with the integration between SAP and the payment service provider, leading to restrictions on the types of transactions that can be processed.
  
  Solution:
  
  Review Billing Plan: Check the billing plan associated with the transaction. Ensure that it is configured to allow payments through the selected payment service provider.
  Adjust Payment Method: Verify the settings for the payment method in SAP. Ensure that it is configured to accept the billing plan type you are using. You may need to adjust the configuration to allow for the desired billing plan.
  Consult Documentation: Refer to the documentation for both SAP and the payment service provider to ensure that all configurations are correct and compatible.
  Test with Different Payment Methods: If possible, try using a different payment method that is known to work with the billing plan in question to see if the issue persists.
  Contact Support: If the issue cannot be resolved through configuration changes, consider reaching out to SAP support or the support team for the payment service provider for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration settings.
  Transaction Codes: Familiarize yourself with transaction codes related to billing plans and payment methods (e.g., VKOA, VKOE, OBPM1, etc.) to help in troubleshooting.
  Payment Service Provider Documentation: Review the documentation provided by the payment service provider for any specific requirements or limitations regarding billing plans and payment processing.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.