How To Fix SLS_PAYSP028 - Payment by payment service provider for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 028

• Message text: Payment by payment service provider for document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP028 - Payment by payment service provider for document &1 ?

  The SAP error message SLS_PAYSP028 typically indicates an issue related to payment processing through a payment service provider (PSP). This error can occur in scenarios where a payment transaction is being processed, and there is a problem with the payment document or the communication with the payment service provider.
  Cause:
  
  Invalid Payment Document: The payment document referenced in the error message may not be valid or may not exist in the system.
  Configuration Issues: There may be misconfigurations in the payment service provider settings within SAP.
  Communication Errors: There could be issues with the communication between SAP and the payment service provider, such as network issues or incorrect API endpoints.
  Authorization Issues: The user or system may not have the necessary permissions to process payments through the PSP.
  Data Issues: There may be missing or incorrect data in the payment document that is preventing the transaction from being processed.
  
  Solution:
  
  Check Payment Document: Verify that the payment document referenced in the error message exists and is valid. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings for the payment service provider in SAP. Ensure that all parameters are set correctly, including API keys, endpoints, and any other required settings.
  Test Communication: Test the communication with the payment service provider to ensure that there are no network issues or incorrect configurations. This may involve checking logs or using tools to test API connectivity.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to process payments through the PSP. This may involve reviewing user roles and permissions.
  Validate Data: Review the data in the payment document for any inconsistencies or missing information. Correct any issues found.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the payment service provider to ensure that you are following the correct procedures for integration with SAP.
  Support: If the issue persists, consider reaching out to SAP support or the support team for the payment service provider for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the SLS_PAYSP028 error message in SAP.