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How To Fix SLS_LORD042 - Document type &1 does not support any payment cards


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SLS_LORD - Lean Order Prozess

  • Message number: 042

  • Message text: Document type &1 does not support any payment cards

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SLS_LORD042 - Document type &1 does not support any payment cards ?

    The SAP error message SLS_LORD042 indicates that the document type you are trying to process does not support payment cards. This typically occurs in scenarios where a payment method involving credit or debit cards is being used, but the document type in question is not configured to accept such payment methods.

    Cause:

    1. Document Type Configuration: The document type you are using (e.g., invoice, credit memo) is not set up to allow payment card transactions.
    2. Payment Method Settings: The payment method associated with the transaction may not be linked to the document type in the system.
    3. Transaction Type Restrictions: Certain transaction types may inherently not support payment card processing due to business rules or configurations.

    Solution:

    1. Check Document Type Configuration:

      • Go to the configuration settings for the document type in question (e.g., via SPRO).
      • Ensure that the document type is configured to accept payment cards. This may involve checking the settings under Financial Accounting or Sales and Distribution, depending on the context.
    2. Review Payment Method Settings:

      • Navigate to the payment method configuration in your SAP system.
      • Ensure that the payment method for credit/debit cards is correctly assigned to the document type you are using.
    3. Adjust Transaction Settings:

      • If the document type is not meant to support payment cards, consider using a different document type that does support it.
      • Alternatively, if the business process allows, you may need to modify the transaction type to enable payment card processing.
    4. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific configuration steps related to your version of SAP.
    5. Testing:

      • After making changes, perform a test transaction to ensure that the error is resolved and that payment card processing works as expected.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring document types and payment methods.
    • User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to process payment card transactions.
    • Integration with Payment Gateways: If your SAP system is integrated with external payment gateways, ensure that the integration is functioning correctly and that the document type is compatible with the payment gateway's requirements.

    If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP configuration and payment processing.

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