How To Fix SLS_LORD041 - Item category &1 does not support user status

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_LORD - Lean Order Prozess

• Message number: 041

• Message text: Item category &1 does not support user status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_LORD041 - Item category &1 does not support user status ?

  The SAP error message SLS_LORD041 indicates that the item category specified in the transaction does not support user status. This typically occurs in the context of sales and distribution (SD) or logistics processes where user statuses are defined for items in sales documents, deliveries, or other related transactions.
  Cause:
  
  Item Category Configuration: The item category you are using may not be configured to support user statuses. In SAP, item categories can be set up with various attributes, and one of those attributes is whether they can utilize user statuses.
  User Status Configuration: The user status itself may not be properly defined or linked to the item category in question.
  Transaction Type: The transaction type being used may not be compatible with the item category's settings regarding user statuses.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for the item category in transaction code VOV4 (for sales document item categories) or OVI4 (for delivery item categories).
  Verify if the "User Status" field is set to allow user statuses. If it is not, you may need to change the configuration to enable it.
  
  
  
  Review User Status Settings:
  
  Check the user status profile assigned to the item category. You can do this in transaction code BS02 (for user status profiles).
  Ensure that the user status profile is correctly assigned and that the statuses defined within it are appropriate for the item category.
  
  
  
  Adjust Transaction Type:
  
  If the transaction type being used does not support user statuses for the item category, consider using a different transaction type that does.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP functional consultant to understand the implications of changing item category settings and how it may affect existing processes.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the desired functionality is achieved.
  
  
  
  Related Information:
  
  User Status: User statuses are used in SAP to manage the lifecycle of documents and items, allowing users to define specific states (e.g., "In Progress," "Completed") that can be assigned to items.
  Item Categories: Item categories determine how items behave in sales documents, including pricing, availability checks, and whether they can have user statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring item categories and user statuses.
  
  If you continue to experience issues after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP SD or logistics processes.