How To Fix SLIC310 - Error when deleting the license key

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 310

• Message text: Error when deleting the license key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC310 - Error when deleting the license key ?

  The SAP error message SLIC310 typically occurs when there is an issue related to the deletion of a license key in the SAP system. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause of SLIC310 Error
  
  License Key Issues: The license key you are trying to delete may not be valid or may not exist in the system.
  Authorization Problems: The user attempting to delete the license key may not have the necessary authorizations to perform this action.
  System Configuration: There may be configuration issues within the SAP system that prevent the deletion of the license key.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions
  
  
  Check License Key Validity:
  
  Ensure that the license key you are trying to delete is indeed valid and exists in the system. You can check the current license keys in the system using transaction code SLICENSE.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to delete the license key. You may need to consult with your SAP security administrator to ensure that the user has the appropriate roles and permissions.
  
  
  
  System Configuration:
  
  Review the system configuration settings related to license management. Ensure that there are no restrictions or settings that prevent the deletion of license keys.
  
  
  
  Use Transaction Code:
  
  Use transaction code SLICENSE to manage license keys. This transaction allows you to view, add, and delete license keys. Make sure to follow the correct procedure for deleting a license key.
  
  
  
  Check for Technical Issues:
  
  If the problem persists, check for any technical issues in the system. This may involve looking at system logs or performing a system check to identify any underlying problems.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the specific error message SLIC310. SAP Notes often provide detailed information on known issues and their resolutions.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue using the above steps, consider reaching out to SAP Support for further assistance. They can provide more in-depth troubleshooting and support.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes like SLICENSE for license management and SU53 for authorization checks.
  SAP Documentation: Review SAP documentation related to license management for best practices and guidelines.
  System Logs: Check system logs (transaction code SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SLIC310 error when attempting to delete a license key in SAP.