How To Fix SLIC309 - Error during the installation of a temporary license key

SAP Error Message - Details

• Message type: E = Error

• Message class: SLIC - saplicense Messages

• Message number: 309

• Message text: Error during the installation of a temporary license key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLIC309 - Error during the installation of a temporary license key ?

  The SAP error message SLIC309 indicates that there was an issue during the installation of a temporary license key. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes of SLIC309 Error
  
  Invalid License Key: The temporary license key provided may be invalid or not applicable to the system.
  Incorrect System Configuration: The system may not be configured correctly to accept the new license key.
  Expired License: The temporary license key may have expired.
  Insufficient Authorizations: The user attempting to install the license may not have the necessary authorizations.
  Technical Issues: There may be underlying technical issues with the SAP system or database that prevent the installation of the license.
  
  Solutions
  
  
  Verify License Key:
  
  Ensure that the license key you are trying to install is valid and corresponds to your SAP system version and type.
  
  
  
  Check Expiration:
  
  Confirm that the temporary license key has not expired. If it has, you will need to obtain a new key.
  
  
  
  User Authorizations:
  
  Make sure that the user account you are using to install the license has the necessary authorizations. Typically, you need to have administrative rights.
  
  
  
  System Configuration:
  
  Check the system configuration to ensure that it is set up correctly for license installation. This may involve checking the instance profile or other system settings.
  
  
  
  SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates their documentation and may have specific fixes or workarounds.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and logs.
  
  
  
  Related Information
  
  SAP License Management: Familiarize yourself with SAP's license management processes and tools, as understanding how licenses work can help prevent issues in the future.
  Transaction Codes: You may use transaction codes like SLICENSE to manage licenses in SAP.
  Documentation: Review the official SAP documentation regarding license installation and management for more detailed guidance.
  
  By following these steps, you should be able to identify the cause of the SLIC309 error and implement a solution to successfully install your temporary license key.