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How To Fix SLC_QNR_RESP002 - Answer &1 of question &2 does not exist; close and reopen response


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SLC_QNR_RESP - Message class for Questionnaire Response

  • Message number: 002

  • Message text: Answer &1 of question &2 does not exist; close and reopen response

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SLC_QNR_RESP002 - Answer &1 of question &2 does not exist; close and reopen response ?

    The SAP error message SLC_QNR_RESP002 indicates that there is an issue with a specific response in a question-and-answer scenario, typically related to the SAP Solution Manager or SAP's Quality Management functionalities. The message states that the answer for a particular question does not exist, which can occur in various contexts, such as surveys, assessments, or questionnaires.

    Cause:

    1. Data Integrity Issues: The response data may have been deleted or not saved correctly, leading to a situation where the system cannot find the expected answer.
    2. Session Issues: Sometimes, the session may not be properly synchronized, causing the system to not recognize the existing responses.
    3. Configuration Errors: There may be issues with the configuration of the questionnaire or survey, leading to missing links between questions and their corresponding answers.
    4. User Permissions: The user may not have the necessary permissions to view or access the responses.

    Solution:

    1. Close and Reopen the Response: As suggested by the error message, try closing the response and reopening it. This can refresh the session and may resolve temporary issues.
    2. Check Data Integrity: Verify that the data for the question and its answers are correctly set up in the system. Ensure that the answers exist in the database.
    3. Review Configuration: Check the configuration settings for the questionnaire or survey to ensure that all questions and answers are properly linked and configured.
    4. User Permissions: Ensure that the user has the appropriate permissions to access the responses. If necessary, consult with your SAP administrator to adjust permissions.
    5. System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.

    Related Information:

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the context in which it occurred.
    • Documentation: Review the official SAP documentation related to the specific module you are working with (e.g., Solution Manager, Quality Management) for more insights into handling questionnaires and responses.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and potentially resolve the error message SLC_QNR_RESP002 in your SAP environment.

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