How To Fix SLC_QNR_RESP001 - More than one answer selected for single-answer question &1; not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: SLC_QNR_RESP - Message class for Questionnaire Response

• Message number: 001

• Message text: More than one answer selected for single-answer question &1; not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLC_QNR_RESP001 - More than one answer selected for single-answer question &1; not saved ?

  The SAP error message SLC_QNR_RESP001 indicates that a user has attempted to select more than one answer for a single-answer question in a survey or questionnaire. This typically occurs in scenarios where the system expects only one response to a question, but the user has selected multiple options.
  Cause:
  
  The user interface allows for multiple selections, but the underlying logic of the questionnaire is designed to accept only a single response for that specific question.
  This can happen due to user error, where the user mistakenly selects multiple options instead of just one.
  It may also occur if there is a configuration issue in the questionnaire setup, where the question type is incorrectly defined.
  
  Solution:
  
  
  User Action:
  
  Instruct the user to review their selections and ensure that only one answer is selected for the question in question. They should deselect any additional options before attempting to save their response again.
  
  
  
  Configuration Check:
  
  If the issue persists or if multiple selections are allowed in the user interface, check the configuration of the questionnaire in the SAP system:
  
  Ensure that the question type is set correctly (e.g., it should be a "single-choice" question if only one answer is allowed).
  Review the settings in the questionnaire design to confirm that the question is configured to accept only one response.
  
  
  
  
  
  Testing:
  
  After making any necessary changes, conduct tests to ensure that the questionnaire behaves as expected and that users can only select one answer for single-answer questions.
  
  
  
  User Training:
  
  Provide training or guidance to users on how to properly respond to the questionnaire, emphasizing the importance of selecting only one answer for single-answer questions.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., SAP Qualtrics, SAP Survey solutions) for detailed information on questionnaire configuration and error handling.
  Support Forums: Check SAP community forums or support channels for similar issues and solutions shared by other users.
  SAP Notes: Look for any relevant SAP Notes that might address known issues or bugs related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that users can successfully submit their responses to the questionnaire.