How To Fix SKWG_ERRS037 - Document not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: SKWG_ERRS - Message Class for SKWG Errors

• Message number: 037

• Message text: Document not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SKWG_ERRS037 - Document not sent ?

  The SAP error message SKWG_ERRS037, which states "Document not sent," typically occurs in the context of SAP's document management or workflow systems. This error indicates that a document or message intended to be sent (for example, an invoice, notification, or other communication) has not been successfully transmitted.
  Causes:
  
  Configuration Issues: The system may not be properly configured for sending documents. This could include missing settings in the output determination or communication methods.
  Missing or Incorrect Data: Required fields or data may be missing or incorrect, preventing the document from being processed and sent.
  Technical Issues: There may be underlying technical issues, such as network problems, server downtime, or issues with the email server or other communication channels.
  Authorization Problems: The user or process attempting to send the document may not have the necessary authorizations.
  Document Status: The document may be in a status that does not allow it to be sent (e.g., it may be incomplete or in a draft state).
  
  Solutions:
  
  Check Configuration: Review the output determination settings in the relevant transaction (e.g., NACE for output types) to ensure that the output type is correctly configured for the document type you are working with.
  Validate Data: Ensure that all required fields are filled out correctly and that the document is complete. Check for any validation errors that may prevent sending.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide insight into why the document was not sent.
  Test Communication Channels: If the document is supposed to be sent via email or another communication method, test those channels to ensure they are functioning correctly.
  Check Authorizations: Verify that the user or process has the necessary authorizations to send documents. This may involve checking user roles and permissions.
  Document Status: Ensure that the document is in a status that allows it to be sent. If it is in a draft or incomplete state, complete the necessary steps to finalize it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output types), SLG1 (for application logs), and others that may be relevant to your specific SAP module.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SD, MM, FI) for more context on document handling and output processing.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.