How To Fix SIPT815 - Payer &1 is not a one-time customer

SIPT815 - Overview

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 815

• Message text: Payer &1 is not a one-time customer

What causes this issue?

You entered a payer who is not a one-time customer.
The system checks the master data for simplified invoices to see if the
customer that you enter already exists, if the customer exists in the
master data, the system will not allow you to make this posting for a
one-time customer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT815 - Payer &1 is not a one-time customer ?

  The SAP error message SIPT815 indicates that the payer specified in a transaction is not recognized as a one-time customer. This typically occurs in scenarios where a one-time customer is expected, but the system finds that the customer master data does not meet the criteria for a one-time customer.
  
  Cause:
  
  Customer Master Data: The payer you are trying to use is set up as a regular customer in the system rather than a one-time customer. One-time customers are usually used for transactions where the customer does not have a permanent account in the system.
  Configuration Settings: The system may be configured to require a one-time customer for certain transactions, and the specified payer does not meet this requirement.
  Transaction Type: The type of transaction you are trying to execute may specifically require a one-time customer, leading to this error if a regular customer is used.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data in