How To Fix SIPT817 - Reference document is missing in recovery document

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 817

• Message text: Reference document is missing in recovery document

What causes this issue?

You did not specify a recovery invoice document number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must specify an existing recovery invoice document number in the
reference field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT817 - Reference document is missing in recovery document ?

  The SAP error message SIPT817, which states "Reference document is missing in recovery document," typically occurs in the context of the SAP system when dealing with recovery documents, such as in the case of document processing in the SAP system. This error indicates that the system is unable to find a reference document that is expected to be linked to the recovery document you are trying to process.
  Causes:
  
  Missing Reference Document: The reference document that the recovery document is supposed to link to may have been deleted or not created.
  Incorrect Document Type: The document type of the recovery document may not match the expected type for the reference document.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data integrity that prevent the system from locating the reference document.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to this error.
  
  Solutions:
  
  Check for the Reference Document: Verify if the reference document exists in the system. You can do this by searching for the document using its number or other identifying information.
  Recreate the Reference Document: If the reference document is missing, you may need to recreate it if possible, or check if it can be restored from a backup.
  Review Document Types: Ensure that the document types are correctly configured and that the recovery document is of the correct type that corresponds to the reference document.
  Data Consistency Check: Run data consistency checks in the SAP system to identify and resolve any inconsistencies that may be causing the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or others related to document processing.
  SAP Documentation: Review SAP documentation related to document management and recovery processes for additional context and guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the SIPT817 error and implement a solution to resolve it.