How To Fix SIPT801 - Reference is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 801

• Message text: Reference is incorrect

What causes this issue?

The reference that you entered for your memo is incorrect.
Either it is an invalid reference, or you entered a valid reference in
an incorrect format.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can enter one the following as a reference for a memo:
invoice documents that did not originate from the SAP system (external
invoices) -
multiple invoices- use system transaction VF04 and manually refer to
multiple invoices.
date ranges, in the format MM.YYYY-MM.YYYY (e.g. 01.2017-03.2017)
invoice documents without a digital signature - enter the billing
document and assign the 'Non-Signed Reference' status.
service orders that are marked in Customizing activity:
<DS:SIMG.SIPT_CM_REF_S_V>Enable Service Order Documents as Reference
Documents</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT801 - Reference is incorrect ?

  The SAP error message SIPT801, which states "Reference is incorrect," typically occurs in the context of SAP's Integrated Business Planning (IBP) or other modules where references to objects or data are expected to be valid but are not. This error can arise due to various reasons, including incorrect configuration, missing data, or issues with master data.
  Causes:
  
  Invalid Reference: The reference to a master data object (like a material, customer, or vendor) is incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries or incorrect relationships between objects.
  Configuration Issues: The configuration settings in the relevant module may not be set up correctly, leading to references that cannot be resolved.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be missing objects or references that were not included in the transport.
  
  Solutions:
  
  Check the Reference: Verify that the reference being used in the transaction or process is correct. Ensure that the object exists in the system and is active.
  Review Master Data: Check the relevant master data for completeness and correctness. Ensure that all necessary entries are present and correctly linked.
  Configuration Review: Review the configuration settings related to the process or module where the error occurred. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the data that may be causing the error.
  Transport Validation: If the error occurred after a transport, validate that all necessary objects were included in the transport request and that they are correctly set up in the target system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module or process to see if there are known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SIPT801 error. SAP frequently updates its knowledge base with solutions for common errors.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the SIPT801 error and implement a solution to resolve it.