How To Fix SIPT367 - FI doc. &1 &2 &3 cannot be printed because it is signed more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 367

• Message text: FI doc. &1 &2 &3 cannot be printed because it is signed more than once

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT367 - FI doc. &1 &2 &3 cannot be printed because it is signed more than once ?

  The SAP error message SIPT367 indicates that a financial document (FI document) cannot be printed because it has been signed more than once. This typically occurs in scenarios where electronic signatures or approvals are involved, and the system has a restriction on the number of times a document can be signed.
  Cause:
  
  Multiple Signatures: The document has been signed multiple times, which violates the system's configuration or business rules regarding document signing.
  Configuration Settings: The system may be configured to allow only a single signature for certain types of documents, and the document in question has exceeded this limit.
  Workflow Issues: There may be issues in the workflow process that lead to the document being signed multiple times unintentionally.
  
  Solution:
  
  Review Document Status: Check the status of the document in question to see how many times it has been signed. This can usually be done through the document's history or log.
  Check Configuration: Review the configuration settings related to document signing in the SAP system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO) to see if the limit on signatures can be adjusted.
  Consult with Workflow Team: If the document is part of a workflow, consult with the workflow team to ensure that the process is functioning correctly and that there are no issues causing multiple signatures.
  Revoke Extra Signatures: If possible, revoke or remove the extra signatures from the document. This may require administrative access or specific authorizations.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB03 (Display Document) to view the document details and history.
  Authorization: Ensure that you have the necessary authorizations to view and modify document signatures.
  Documentation: Refer to SAP documentation or help files related to electronic signatures and document management for more detailed guidance on handling such errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.