How To Fix SIPT310 - Parked document was deleted &1 &2 &3; a gap in digital signature exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 310

• Message text: Parked document was deleted &1 &2 &3; a gap in digital signature exists

What causes this issue?

The system tried to find this parked document in the BKPF table.
However, the document has a status that indicates it will never be
active; the document was deleted. This means that this document number
should not have been used for digital signature; a gap exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the gap in the digital signature caused by this document in the
SIPT_GAPS_BKPF application table.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT310 - Parked document was deleted &1 &2 &3; a gap in digital signature exists ?

  The SAP error message SIPT310 indicates that a parked document has been deleted, and there is a gap in the digital signature. This error typically arises in the context of document management and digital signatures within SAP systems, particularly when dealing with parked documents that are subject to digital signature verification.
  Cause:
  
  Deleted Parked Document: The parked document referenced in the error message has been deleted from the system. This can happen if the document was removed after it was parked but before it was fully processed or approved.
  Digital Signature Gap: The digital signature gap indicates that there is a break in the continuity of the digital signatures associated with the document. This can occur if the document was modified or deleted without proper handling of the digital signatures.
  
  Solution:
  
  Check Document Status: Verify the status of the parked document. If it has been deleted, you may need to recreate the document or retrieve it from a backup if available.
  Review Digital Signatures: Ensure that all digital signatures associated with the document are intact. If there are gaps, you may need to re-sign the document or address the issues with the digital signature process.
  Re-park the Document: If the document is still relevant, you may need to re-park it after ensuring that all necessary signatures are in place.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and notes that can help resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to parked documents and digital signatures for more detailed information on handling these types of errors.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the SIPT310 error and ensure that your parked documents and digital signatures are managed correctly.