How To Fix SIPT309 - Parked document with new header created &1 &2 &3; a gap exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 309

• Message text: Parked document with new header created &1 &2 &3; a gap exists

What causes this issue?

The system tried to find the original parked document in the BKPF table
but found that the header data was changed and a new one was created.
The original document now has a status that indicates that it will
never be active. This means that the document number should not have
been used for digital signature; a gap in digital signature exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the gap in digital signature caused by the original document in
the SIPT_GAPS_BKPF application table.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT309 - Parked document with new header created &1 &2 &3; a gap exists ?

  The SAP error message SIPT309 indicates that there is a discrepancy in the parked document due to a gap in the document number range. This typically occurs when a parked document is created with a new header, but the system detects that there is a gap in the sequence of parked document numbers.
  Cause:
  
  Document Number Range Gaps: The parked document number range may have gaps due to various reasons, such as manual deletions, system errors, or configuration issues.
  Multiple Users: If multiple users are working on parked documents simultaneously, it can lead to inconsistencies in the document number assignment.
  Configuration Issues: The configuration of the document number ranges in the SAP system may not be set up correctly, leading to gaps.
  
  Solution:
  
  
  Check Document Number Ranges:
  
  Go to the transaction code SNRO (Number Range Objects).
  Check the number range object related to parked documents (usually FIPP for parked invoices).
  Ensure that the number range is correctly defined and that there are no gaps.
  
  
  
  Adjust Number Range:
  
  If gaps are found, you may need to adjust the number range to eliminate the gaps. This can involve extending the number range or reassigning document numbers.
  Ensure that the number range is set to "internal" if you want the system to automatically assign numbers without gaps.
  
  
  
  Review Parked Documents:
  
  Use transaction FBV0 to review parked documents and check for any inconsistencies.
  If necessary, delete or correct any parked documents that may be causing the issue.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  System Configuration:
  
  Ensure that the system configuration for parked documents is correctly set up. This includes checking the settings in the Financial Accounting (FI) module.
  
  
  
  User Training:
  
  If the issue is related to user actions, consider providing training to users on how to properly handle parked documents to avoid creating gaps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  FBV0 - Parked Document
  SNRO - Number Range Objects
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on parked documents and number range management.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the SIPT309 error and ensure that parked documents are processed correctly without gaps in the document number range.