How To Fix SIPT254 - Cannot print billing document &1; empty PDF has been generated

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 254

• Message text: Cannot print billing document &1; empty PDF has been generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT254 - Cannot print billing document &1; empty PDF has been generated ?

  The SAP error message SIPT254, which states "Cannot print billing document &1; empty PDF has been generated," typically indicates that there was an issue during the printing process of a billing document, resulting in an empty PDF file being created instead of the expected output.
  Causes:
  
  Missing or Incorrect Print Layout: The print layout for the billing document may not be correctly configured or may be missing altogether.
  Data Issues: There may be missing or incorrect data in the billing document that prevents it from being rendered properly.
  Output Device Configuration: The output device (printer) may not be configured correctly in SAP, or it may not support the required format.
  Authorization Issues: The user may not have the necessary authorizations to print the document.
  Technical Errors: There could be underlying technical issues, such as problems with the SAP spool system or the PDF generation process.
  
  Solutions:
  
  
  Check Print Layout:
  
  Verify that the print layout for the billing document is correctly configured in the SAP system. You can do this by checking the output type settings in the billing document configuration.
  Ensure that the correct form (Smart Forms or SAPscript) is assigned to the output type.
  
  
  
  Review Document Data:
  
  Check the billing document for any missing or incorrect data. Ensure that all required fields are populated correctly.
  If necessary, regenerate the billing document to ensure that it contains all the necessary information.
  
  
  
  Output Device Configuration:
  
  Verify the configuration of the output device in SAP. Ensure that it is set up correctly and that it supports PDF output.
  Check the device type and ensure that it is compatible with the document format being generated.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to print the document has the necessary authorizations to perform the print action. This may involve checking user roles and permissions.
  
  
  
  Check Spool Requests:
  
  Go to transaction SP01 to check the spool requests. Look for any errors or warnings related to the print job.
  If there are issues with the spool, you may need to clear the spool or troubleshoot any errors found.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to check logs or perform additional troubleshooting.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SP01 (Spool Request Overview)
  NACE (Output Types Configuration)
  VF03 (Display Billing Document)
  
  
  
  Documentation: Review SAP documentation related to output management and billing document processing for more detailed guidance.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SIPT254 error in SAP.