How To Fix SIPT251 - Different types of discount in invoice header; printout may be incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 251

• Message text: Different types of discount in invoice header; printout may be incorrect

What causes this issue?

The system determines the global discount for the printout by totaling
up the discounts at header level, regardless of type (for example,
percentage or fixed amount). If different types of discount have been
defined at header level, the discount shown on the printout may
therefore be incorrect.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT251 - Different types of discount in invoice header; printout may be incorrect ?

  The SAP error message SIPT251 indicates that there are different types of discounts applied in the invoice header, which may lead to inconsistencies or inaccuracies in the printout of the invoice. This message is typically a warning rather than a critical error, but it is important to address it to ensure that the invoice is processed correctly and that the printed document reflects the intended discounts.
  Cause:
  The error occurs when:
  
  Multiple discount types (e.g., trade discounts, cash discounts, promotional discounts) are applied to the same invoice.
  The system detects that the combination of these discounts may not be compatible or may lead to confusion in the printed output.
  
  Solution:
  To resolve the SIPT251 error, consider the following steps:
  
  
  Review Discounts: Check the discounts applied to the invoice. Ensure that they are appropriate and that the combination of different discount types is valid for the invoice.
  
  
  Consolidate Discounts: If possible, consolidate the discounts into a single type. For example, if both a trade discount and a cash discount are applied, determine if you can apply only one of them.
  
  
  Adjust Invoice Settings: If your business process allows for it, adjust the settings in the invoice configuration to handle multiple discount types more effectively. This may involve customizing the invoice layout or the way discounts are calculated.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling discounts in invoices. This may provide insights into best practices or configuration options.
  
  
  Test Printout: After making adjustments, perform a test print of the invoice to ensure that the output is correct and that the discounts are displayed as intended.
  
  
  Seek Support: If the issue persists or if you are unsure about how to proceed, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on handling discounts in invoices.
  Configuration Settings: Review the configuration settings in the SAP system related to pricing and discounts, which can be found in the SPRO transaction under Sales and Distribution (SD) settings.
  User Training: Ensure that users involved in invoice processing are trained on how to apply discounts correctly to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the SIPT251 error and ensure that your invoices are processed and printed correctly.