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How To Fix SIG711 - Missing entries for quick archive access (see long text)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SIG - Digital Signature

  • Message number: 711

  • Message text: Missing entries for quick archive access (see long text)

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  • What causes this issue?

    Error when accessing the archive info system:
    - Field catalog: &V1&
    - Archive info structure: &V2&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SIG711 - Missing entries for quick archive access (see long text) ?

    The SAP error message SIG711, which indicates "Missing entries for quick archive access," typically arises in the context of SAP Archive Management. This error suggests that the system is unable to find the necessary entries in the archive index for quick access to archived data. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Index Entries: The error often occurs when the index entries for archived objects are missing or not properly maintained. This can happen due to issues during the archiving process or if the archive files have been moved or deleted without updating the index.
    2. Inconsistent Data: If there are inconsistencies between the database and the archive, such as if the archive was not properly created or if there were issues during the archiving process.
    3. Configuration Issues: Incorrect configuration settings in the Archive Management settings can also lead to this error.

    Solution:

    1. Check Archive Index: Verify the archive index for the specific object type. You can use transaction code SARA to check the status of the archive and ensure that the index entries are present.
    2. Rebuild Index: If the index entries are missing, you may need to rebuild the index. This can typically be done through the Archive Administration (transaction SARA) by selecting the relevant archive object and using the option to rebuild the index.
    3. Check Archive Files: Ensure that the archive files are present in the designated archive directory and that they have not been moved or deleted. You can check the physical location of the archive files using transaction SARA.
    4. Review Archiving Process: Review the archiving process to ensure that it was completed successfully. If there were errors during archiving, you may need to re-run the archiving job.
    5. Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SARA (Archive Administration), SARI (Archive Information System), and SARCHIV (Archive Management) for managing and troubleshooting archiving issues.
    • SAP Documentation: Refer to the official SAP documentation for Archive Management for detailed guidance on archiving processes and troubleshooting.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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