How To Fix SIG612 - Documents of type &1 cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 612

• Message text: Documents of type &1 cannot be displayed

What causes this issue?

Document type &V1& cannot be displayed for the digital signature.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Only use document types HTM or TXT when displaying documents for the
digital signature.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG612 - Documents of type &1 cannot be displayed ?

  The SAP error message SIG612, which states "Documents of type &1 cannot be displayed," typically occurs when there is an issue with displaying documents in the SAP system. This error can arise in various contexts, such as when trying to view attachments, documents, or other related files in SAP.
  Causes:
  
  Document Type Not Supported: The document type specified in the error message (&1) may not be supported for display in the current context or transaction.
  Missing Document Viewer: The necessary document viewer or application to open the document type may not be installed or configured correctly on the user's system.
  Authorization Issues: The user may not have the necessary authorizations to view the document type in question.
  Document Not Found: The document may not exist in the system, or the link to the document may be broken.
  Incorrect Configuration: The configuration settings for document management or the specific document type may be incorrect.
  
  Solutions:
  
  Check Document Type: Verify that the document type you are trying to access is supported in the SAP system. Consult the documentation or your SAP administrator for a list of supported document types.
  Install Required Software: Ensure that any required software or viewers for the document type are installed on your machine. For example, if the document is a PDF, ensure you have a PDF viewer installed.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to view the document type. This may involve consulting with your SAP security team.
  Verify Document Existence: Confirm that the document actually exists in the system. You can do this by checking the document management system or the relevant transaction where the document should be stored.
  Check Configuration Settings: If you have access, review the configuration settings for document management in SAP to ensure they are set up correctly for the document type in question.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the SIG612 error. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to document management and the specific transaction you are using to understand any limitations or requirements.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared solutions.
  
  By following these steps, you should be able to diagnose and resolve the SIG612 error in your SAP environment.