How To Fix SIG614 - Error during code page conversion of the data

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 614

• Message text: Error during code page conversion of the data

What causes this issue?

Conversion of one or more documents into a cross-server data format has
failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG614 - Error during code page conversion of the data ?

  The SAP error message SIG614, which indicates "Error during code page conversion of the data," typically arises when there is an issue with the character encoding of data being processed in the SAP system. This can occur during data import/export, file uploads, or when handling data from different sources that use different character sets.
  Causes of SIG614 Error
  
  
  Incompatible Code Pages: The source data may be in a different code page than what the SAP system expects. For example, if the data is in UTF-8 but the SAP system is set to a different encoding, this can lead to conversion errors.
  
  
  Corrupted Data: The data being processed may be corrupted or contain invalid characters that cannot be converted to the target code page.
  
  
  Incorrect Configuration: The SAP system may not be configured correctly to handle the specific code pages required for the data being processed.
  
  
  Data Transfer Issues: If data is being transferred between systems (e.g., from a legacy system to SAP), discrepancies in character encoding can lead to this error.
  
  
  Solutions to SIG614 Error
  
  
  Check Code Page Settings: Verify the code page settings in the SAP system. Ensure that the source and target code pages are compatible. You can check the code page settings in transaction RZ10 or RZ11.
  
  
  Data Validation: Inspect the data being processed for any invalid or corrupted characters. You may need to clean or reformat the data before importing it into SAP.
  
  
  Use Correct File Encoding: If you are uploading files, ensure that the file is saved in the correct encoding format that matches the SAP system's expected code page. For example, if the SAP system uses UTF-8, ensure the file is saved as UTF-8.
  
  
  Adjust Data Transfer Method: If the error occurs during data transfer, consider using a different method or tool that can handle character encoding more effectively.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team or technical support for further investigation. They may need to analyze logs or perform additional configuration changes.
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for details on character encoding and code page settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ10, RZ11, and SE38 for monitoring and adjusting system settings.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SIG614 error effectively.