How To Fix SHDI017 - Could not load image &1 from local directory &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: SHDI - Texts Image archive Transaction variants

• Message number: 017

• Message text: Could not load image &1 from local directory &2.

What causes this issue?

You attempted to load the image from a local directory. This ended with
an error.
Possible causes:
The image does not exist in the directory selected
The directory path or drive name entered is wrong
Communication between the application server and the fronend is not
functioning properly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check to see if your image and directory names are correct.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHDI017 - Could not load image &1 from local directory &2. ?

  The SAP error message SHDI017, which states "Could not load image &1 from local directory &2," typically occurs when the SAP system is unable to access or load an image file from a specified local directory. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  File Not Found: The specified image file does not exist in the given directory.
  Incorrect Path: The path to the local directory may be incorrect or improperly formatted.
  File Permissions: The user or the SAP application may not have the necessary permissions to access the file or directory.
  Network Issues: If the directory is on a network drive, there may be connectivity issues.
  File Format: The image file may be in an unsupported format or corrupted.
  
  Solutions:
  
  Verify File Existence: Check if the image file specified in the error message actually exists in the directory mentioned.
  Check Path: Ensure that the path to the local directory is correct. Look for typos or incorrect directory structures.
  Permissions: Verify that the user running the SAP application has the necessary permissions to access the directory and the file. Adjust permissions if necessary.
  Network Connectivity: If the directory is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  File Format: Ensure that the image file is in a supported format (e.g., JPEG, PNG) and is not corrupted. Try opening the file outside of SAP to confirm it is valid.
  SAP GUI Settings: If you are using SAP GUI, check the settings related to local file access. Ensure that the GUI is configured to allow access to local files.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP documentation for the specific module or functionality you are working with to understand any specific requirements for image handling.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SHDI017 error in your SAP environment.