How To Fix /SHCM/EMPLOYEE_INT074 - Ext. No. range is active but Ext. key map is missing for company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 074

• Message text: Ext. No. range is active but Ext. key map is missing for company code &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT074 - Ext. No. range is active but Ext. key map is missing for company code &1 ?

  The SAP error message /SHCM/EMPLOYEE_INT074 indicates that there is an issue with the external number range configuration for a specific company code in the SAP system. This error typically arises when the system is set to use an external number range for employee records, but the corresponding external key mapping is missing.
  Cause:
  
  External Number Range Active: The system is configured to use an external number range for employee IDs or records.
  Missing External Key Mapping: There is no mapping defined for the external key in the system for the specified company code. This means that the system cannot translate the external number into an internal format, which is necessary for processing.
  
  Solution:
  To resolve this error, you need to ensure that the external key mapping is correctly set up for the specified company code. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration path, typically under SPRO (SAP Project Reference Object) > SAP Reference IMG > Human Resources > Personnel Management > Employee Administration > Integration with Other Applications > Define External Number Ranges.
  
  
  
  Check External Number Range:
  
  Verify that the external number range is indeed active for the company code in question.
  Ensure that the number range intervals are correctly defined.
  
  
  
  Define External Key Mapping:
  
  If the external key mapping is missing, you will need to create it.
  Go to the section for defining external key mappings and create a new entry for the company code that is causing the error.
  Ensure that the mapping correctly links the external number range to the internal employee ID format.
  
  
  
  Save Changes: After making the necessary changes, save your configuration.
  
  
  Test the Configuration: After saving, perform a test to ensure that the error no longer occurs when trying to create or process employee records.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or PA30 for employee data maintenance.
  Documentation: Refer to SAP Help documentation for detailed steps on configuring external number ranges and key mappings.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the external number range is properly configured for the specified company code.