How To Fix /SHCM/EMPLOYEE_INT009 - Validity period of OriginalSystemInformation is inconsistent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SHCM/EMPLOYEE_INT -

  • Message number: 009

  • Message text: Validity period of OriginalSystemInformation is inconsistent

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  • What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT009 - Validity period of OriginalSystemInformation is inconsistent ?

    The SAP error message /SHCM/EMPLOYEE_INT009 Validity period of OriginalSystemInformation is inconsistent typically occurs in the context of employee data integration or data migration processes, particularly when dealing with the Employee Central or Human Capital Management (HCM) modules. This error indicates that there is an inconsistency in the validity period of the OriginalSystemInformation data, which is crucial for ensuring that employee records are accurately maintained and synchronized across systems.

    Cause:

    1. Inconsistent Dates: The validity period (start and end dates) for the OriginalSystemInformation may not align correctly. For example, the end date may be earlier than the start date, or there may be overlapping validity periods for the same employee.
    2. Missing Data: Required fields for the OriginalSystemInformation may be missing or incorrectly populated, leading to inconsistencies.
    3. Data Migration Issues: If data has been migrated from another system, there may be discrepancies in how the validity periods were defined or transferred.
    4. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the data being processed.

    Solution:

    1. Check Validity Periods: Review the OriginalSystemInformation records for the affected employee(s) and ensure that the validity periods are correctly defined. Make sure that the start date is before the end date and that there are no overlaps.
    2. Correct Data Entries: If you find any inconsistencies, correct the data entries in the relevant infotypes (e.g., IT0000, IT0001, etc.) to ensure that the validity periods are consistent.
    3. Data Validation: Implement data validation checks before importing or migrating data to catch these issues early.
    4. Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional guidance.
    5. Use Transaction Codes: Utilize transaction codes like PA30 (Maintain HR Master Data) to review and edit employee records directly.
    6. Check for Custom Logic: If there are any custom programs or enhancements that manipulate employee data, review them to ensure they are not causing the inconsistency.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific notes related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for troubleshooting.
    • Integration Scenarios: If this error occurs during integration with other systems (like SuccessFactors), ensure that the integration settings and mappings are correctly configured.
    • Testing: After making corrections, perform thorough testing to ensure that the changes resolve the issue and do not introduce new problems.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.

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